If you sustained damage from Hurricane Francine and you live in one of the nine declared parishes, the Restore Louisiana program survey deadline is June 30, 2025. That is the gateway to everything else in the program. Without it, you can’t be invited to apply, which means you can’t be awarded funds, which means no recovery project — neither the state-managed Solution 1 path nor the contractor-managed Solution 2 path.
This is the same structure the 2020-21 program used. If you went through that one, you know how it worked. If you didn’t, here’s the short version.
What the survey is
The survey is a short online form at restore.la.gov that asks about:
- The property address and date of the storm
- What damage remains
- Insurance and FEMA documentation
- Whether any repairs have been completed
It takes 10 to 15 minutes if you have your records nearby. The state also provides a survey guide PDF walking through every field.
If you can’t complete it online, you can call the program at 866.735.2001 between 8 a.m. and 5 p.m. Monday through Friday and complete it by phone.
What you’ll want in front of you
Before you start the survey:
- Your FEMA registration number from the Francine declaration
- Your hazard or flood insurance provider and policy number, if applicable
- The property address and the dates of damage
- A rough description of the damage that remains unrepaired
If you don’t have a FEMA registration number, you can contact FEMA at 1-800-621-3362 or via the FEMA assistance page.
The nine parishes (again, in case you skipped the last post)
The program is only open to owner-occupants in: Ascension, Assumption, Jefferson, Lafourche, St. Charles, St. James, St. John the Baptist, St. Mary, and Terrebonne. If you’re outside those nine, the Restore Louisiana program isn’t available to you, and the survey won’t be useful.
What “may not be considered” means
The program language is “homeowners who do not submit a survey by the deadline may not be considered for program assistance.” That’s deliberately not a hard guarantee, but it’s also not soft. In the 2020-21 program, missing the survey deadline effectively locked homeowners out unless they had documented extenuating circumstances. We expect the same pattern here.
If you missed the deadline by a few days because of a legitimate hardship, the appeals page is the right starting point. But the easier path is to file before June 30.
What happens after you submit
The survey doesn’t award money. It tells the program you’re in the pool, and it gives the state enough information to begin the environmental review on your property. From there, qualified homeowners get invited to file the longer application in phases. Some phases process faster than others depending on damage severity and program capacity.
We’ll write more about the post-survey phases as the program moves through them. For now, the action is the survey.
If you’ve already been thinking about a contractor
Some homeowners we talk to want to know which contractor they’ll use before they file the survey. The order of operations is the other direction:
- Complete the survey by June 30
- Wait for the environmental review
- Receive the invitation to apply
- Complete the application
- Receive the Estimated Cost of Repairs and grant award
- Then pick your path (state-managed or contractor-managed) and pick a contractor
You don’t need a contractor to file the survey. You’ll want one in mind once the award letter arrives.
Further reading
- Restore Louisiana · Hurricane Francine Program Overview
- Survey Guide PDF (official)
- Our last post on the Francine program
- Our Hurricane Francine page
If you need help walking through what the survey is asking, call (985) 255-2435. We can walk through it with you.